All Systems Operational

About This Site

Below you'll find status information for all Blue Canvas products and services. To report an issue, reach out to us at support@bluecanvas.io

Blue Canvas Web Application Operational
90 days ago
99.98 % uptime
Today
Blue Canvas APIs ? Operational
90 days ago
100.0 % uptime
Today
Metadata Sync (Inbound) ? Operational
90 days ago
100.0 % uptime
Today
Metadata Deploy (Outbound) ? Operational
90 days ago
99.98 % uptime
Today
Tools ? Operational
Website ? Operational
Salesforce APIs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Response Time
Fetching
Past Incidents
Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Resolved - The issue is resolved as Salesforce data is once again syncing successfully.
Sep 22, 10:13 UTC
Monitoring - Testing the fix was successful and we're deploying the changes now. We'll continue to monitor the issue until we're sure it's been resolved.
Sep 22, 09:59 UTC
Identified - We've identified the cause of the issue and are testing a fix.
Sep 22, 09:40 UTC
Investigating - We've become aware of a problem causing salesforce data to not be synced to Blue Canvas. Our engineering team is currently investigating the issue.
Sep 22, 09:15 UTC
Sep 21, 2022
Resolved - All systems are operational.
Sep 21, 15:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

After the source and target branch completed a full sync, you should be able to deploy again.

Please clone the deployment requests that failed with "Internal Server Error", don't press "retry" within the deployment request, it will fail under the same conditions.

Sep 21, 13:12 UTC
Update - -
Sep 21, 12:14 UTC
Update - Some tenants are unable to deploy with the following error in their log:

"catalog has no info about file"

This occurs due to a recent performance optimization for pulls. We expect a fix in the next 1-3 hours.

Sep 21, 12:09 UTC
Identified - -
Sep 21, 12:08 UTC