Errors when accessing Blue Canvas

Incident Report for Blue Canvas

Resolved

This has been resolved, apologies for the interruption. The system was unavailable from 14:30 UTC to 15:15 UTC due to a failed deployment to our internal systems. We'll run a post mortem internally to prevent or catch these more quickly next time.
Posted Jan 28, 2022 - 15:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2022 - 15:44 UTC

Investigating

We are investigating an issue where customers are unable to use the application.
Posted Jan 28, 2022 - 15:33 UTC
This incident affected: Blue Canvas Web Application.