Errors when accessing Blue Canvas

Incident Report for Blue Canvas

Resolved

This incident has been resolved.

Posted Apr 29, 2021 - 15:52 UTC

Monitoring

Error rates have cleared up and Blue Canvas should work normally again. We will monitor performance and then resolve this incident.

Posted Apr 29, 2021 - 15:26 UTC

Identified

We have identified high load on our API service and are adding additional compute capacity to mitigate the issue.

Posted Apr 29, 2021 - 15:09 UTC

Investigating

We are investigating an issue where customers are unable to use the application due to API errors.

Posted Apr 29, 2021 - 15:01 UTC

This incident affected: Blue Canvas APIs.