Metadata sync failures

Incident Report for Blue Canvas

Resolved

This incident has been resolved.

Posted Sep 25, 2019 - 14:15 UTC

Monitoring

Most customers have access to Blue Canvas again. We continue to work on a fix for the remaining 5% of customers.

Posted Sep 25, 2019 - 13:45 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 25, 2019 - 13:07 UTC

Update

Inbound file syncing and deployments are currently unavailable. We are working on fixing the problem.

Posted Sep 25, 2019 - 12:40 UTC

Investigating

Inbound file syncing and deployments are currently unavailable. We are working on fixing the problem.

Posted Sep 25, 2019 - 12:37 UTC

This incident affected: Blue Canvas Web Application, Metadata Sync (Inbound), and Metadata Deploy (Outbound).