Metadata sync failures

Incident Report for Blue Canvas

Resolved

This incident has been resolved.
Posted Sep 25, 2019 - 14:15 UTC

Monitoring

Most customers have access to Blue Canvas again. We continue to work on a fix for the remaining 5% of customers.
Posted Sep 25, 2019 - 13:45 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 25, 2019 - 13:07 UTC

Update

Inbound file syncing and deployments are currently unavailable. We are working on fixing the problem.
Posted Sep 25, 2019 - 12:40 UTC

Investigating

Inbound file syncing and deployments are currently unavailable. We are working on fixing the problem.
Posted Sep 25, 2019 - 12:37 UTC
This incident affected: Blue Canvas Web Application, Metadata Sync (Inbound), and Metadata Deploy (Outbound).
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