Salesforce data not syncing

Incident Report for Blue Canvas

Resolved

The issue is resolved as Salesforce data is once again syncing successfully.

Posted Sep 22, 2022 - 10:13 UTC

Monitoring

Testing the fix was successful and we're deploying the changes now. We'll continue to monitor the issue until we're sure it's been resolved.

Posted Sep 22, 2022 - 09:59 UTC

Identified

We've identified the cause of the issue and are testing a fix.

Posted Sep 22, 2022 - 09:40 UTC

Investigating

We've become aware of a problem causing salesforce data to not be synced to Blue Canvas. Our engineering team is currently investigating the issue.

Posted Sep 22, 2022 - 09:15 UTC

This incident affected: Blue Canvas Web Application.