Salesforce delays due to Winter '20 release

Incident Report for Blue Canvas

Resolved

This incident has been resolved.
Posted Sep 11, 2019 - 08:34 UTC

Monitoring

As of Monday, the majority of sandboxes are performing normally, but we still see isolated delays. Please reach out to us if you are affected.
Posted Sep 09, 2019 - 14:25 UTC

Investigating

We are investigating performance problems with sandboxes that were upgraded to Winter '20 (47.0) this weekend. On affected orgs, the Salesforce Metadata API becomes unresponsive to retrieval requests, causing inbound sync delays and timeouts in Blue Canvas.
Posted Sep 06, 2019 - 19:16 UTC
This incident affected: Metadata Sync (Inbound).