Internal Server Outage

Incident Report for Blue Canvas

Resolved

This incident has been resolved.
Posted Sep 10, 2024 - 16:32 UTC

Monitoring

The fix is live and systems appear to be operational again. We'll continue to monitor throughout the day.
Posted Sep 10, 2024 - 16:18 UTC

Identified

The issue has been identified and we're currently testing the fix.
Posted Sep 10, 2024 - 16:14 UTC

Update

We've identified a potential cause and are now working to verify a solution.
Posted Sep 10, 2024 - 15:59 UTC

Investigating

We are currently investigating this issue.
Posted Sep 10, 2024 - 15:53 UTC
This incident affected: Blue Canvas Web Application, Blue Canvas APIs, Metadata Sync (Inbound), and Metadata Deploy (Outbound).